Tuesday, December 2, 2008

Technologically speaking

Recently we have sent out thousands of emails asking people to update their data. Since it is 2008 some of you have pointed out that that it looks “fishy,” and that someone might be “phishing.”

Actually it is all legit. We have contracted with Harris Connect to publish a new SDSU Alumni Directory. Harris has a fine reputation, is the leader in this field nationally, and also published our Alumni Directories in 1994 and 1999.

When the dust clears on this effort we expect to have better, upgraded data and many more valid email addresses to work with.

This leads me to muse about the alumni business in the current day and age. Consider these two anecdotes:

A couple of years back I was trying to get one of our most illustrious donors to sign his pledge form. He had agreed to a dollar amount for our alumni center but had ignored my emails with attachments that required his signature. These, were follow-ups to my phone calls which were follow-ups to our meetings. Finally he suggested I fax him the paperwork. Within minutes he had faxed back a legal $500,000 commitment.

A colleague told me that he was frustrated that his own college aged son was ignoring his calls, text messages and emails. But he discovered he could get an immediate response by posting a message on his Facebook page.

It seems like that until recently we just had the big three: Face-to-face, phone calls and emails on the computer. Depending on the gravity of the circumstances you’d pick one or more of the above. But now the landscape has changed.

FaceBook. MySpace. Linked In.

Texting. Skyping.

Twitter.

All we really know is that within a couple of years or less these terms might be history and we’ll have new ones. Oh yeah, we also know that there is plenty we don’t know.

But we do know this: Content rules. Whether we are pushing or others are pulling we need good stuff.

Glad we have some.

2 comments:

D. Cobretti said...

Hi Jim,

Thanks for the continued efforts on your Blog to keep it current and interesting. I enjoy it thoroughly. I know we've discussed social networking at length in the past and your summary is perfect: content does rule! I strongly believe that as far as SDSU Alumni goes, the number one social networking site should be http://www.sdsualumni.org. I know it's work in progress and no where near the robust nature of Facebook and Linkedin but keep up the great work to strive for more online services for us SDSU Alumni. I, for one, am much more interested to receive correspondence via email and do things online nowadays than getting something in the mail. So the more that is offered via the Internet, the better in my opinion.

By the way, I love my free lifetime email, keith@sdsualumni.org, which I’ve had for a couple years now.

Happy Holidays,

Keith Harris ‘91

Anonymous said...

Jim

Andrew from out here in Denver. Went to a new computer system here at work; e-mail account completely wiped clean. Need your edress. Would like to re-connect/fill you in on what-not.

Written 23 Dec 2008